|
|
Castle CRM's Solutions and Services Span:
- Sales - Web services for Lead
Generation, Customer Inquiry, Promotions, Multi-channel Sales, Product
Inquiry & Demo, Campaign Management, List Generation, Up-sell /
Cross-sell, Negotiate & Close, Web Assistance, coverage for
establishing b2b relationships for sales leads
- Marketing - Web services for Lead
Management, Customer Segmentation, Customer Profitability, Market
Segmentation, Product Profitability, Channel Performance, Prospect
Analysis, Market Analysis, Business Unit Analysis
- Service - Service Request, Service
Scheduling, Warranty Service, Technical Support, Problem Detection /
Resolution, Web Assistance
- Mobile – Many Sage SalesLogix
customers tailor the solution to meet their unique business requirements.
In addition to basic contact and account information, with Sage SalesLogix
Mobile CRM, you can access data from custom tables, extensions, pick
lists, and other customized fields. The mobile CRM application can also be
easily customized using visual drag-and-drop design tools.
- eMail Marketing – CommuniGator's email
marketing solutions will increase the results
from your email marketing campaigns. Every detail of your
campaign will be captured in SalesLogix giving you the insight you need to
increase the effectiveness of your marketing efforts and deliver sales
results.
- Business Analytics –
Sage SalesLogix Visual Analyzer
provides advanced dashboarding and business intelligence solutions - providing
actionable information from standard and customized SalesLogix functionality.
With the ability to present information in graphical and tabular formats, Visual
Analyzer provides the flexibility to show what's happening in your organization
and why.
- CRM Enabled Workflows –
CRM systems are all about results - understanding and achieving them. We have creative approaches for reacting to changes in your data to drive real-time workflow processes. The workflows interface with your people and systems in a transparent, natural way to provide amazing capabilities.
Derived Benefits from Castle CRM Services:
- Sustainable Competitive Advantage: Our CRM Solutions enable you to sustain your competitive advantage – We commit to continuous strategic change by benchmarking to leading practice and measuring expected changes against business outcomes.
-
Achieving Rapid and Enduring Change: Our clients expect to achieve rapid, enduring business process changes that not only produce immediate results, but also enable continuous improvement of your CRM operations over time. .
- Enhanced Customer Satisfaction & Loyalty: Castle CRM's 's hands-on experience and industry insight can help you identify new ways to increase customer satisfaction and loyalty by improving responsiveness and ensuring a quality customer experience across multiple channels, touch-points and geographies.
- Dramatically Reducing Costs: We can help you streamline CRM processes and leverage state-of-the industry technology to cut costs dramatically.
- Increased Revenues: Our high-value CRM solutions integrate deep into your company's value chain, accelerating opportunities and sales - resulting in increased revenue opportunities.
|
| Sage Software, the Sage Software logos, and the Sage Software product and service names mentioned herein are registered trademarks or trademarks of Sage Software, Inc., or its affiliated entities. All other trademarks are property of their respective owner. |